Privacy Policy - Okey DoKey Locksmith
This Privacy Policy explains how Okey DoKey Locksmith collects, uses, and protects information when you visit our website or request mobile locksmith services. We operate as a service-area business serving Austin, Texas and surrounding areas, and we do not maintain a public storefront. By using this website or contacting us, you agree to the practices described below.
Information We Collect
We may collect personal information that you voluntarily provide when contacting us by phone, email, contact forms, or scheduling requests. This information may include your name, phone number, email address, service location, vehicle or lock details, and any other information you choose to share. We only collect information that is reasonably necessary to provide locksmith services.
Our website may also collect limited non-personal data automatically, such as browser type, device information, pages visited, and approximate location. This data is used to understand website performance and user behavior, not to identify individual users.
How We Use Your Information
Information collected is used to respond to inquiries, provide locksmith services, schedule appointments, and communicate about service-related matters. We may also use information to improve our services, website functionality, and customer experience. Personal information is never used for unrelated purposes.
We do not sell, rent, or trade personal information to third parties for marketing purposes. Information is only shared when necessary to complete a service request or comply with legal obligations.
Service-Area Business Disclosure
Okey DoKey Locksmith operates as a mobile locksmith service and does not display a physical business address. Service locations provided by customers are used solely to perform requested locksmith services. Location details are not shared publicly or used beyond service fulfillment.
Cookies and Website Analytics
This website may use cookies or similar technologies to improve functionality and user experience. Cookies help us understand how visitors interact with the site and which pages are most useful. You may disable cookies through your browser settings, though some site features may not function as intended.
Analytics data is aggregated and does not personally identify individual visitors. It is used strictly for performance monitoring and improvement.
Third-Party Links
Our website may contain links to third-party platforms such as social media, review sites, or informational resources. We are not responsible for the privacy practices or content of external websites. Visiting third-party sites is subject to their own privacy policies.
Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure. Access to customer information is limited to individuals who need it to perform services or respond to inquiries. No online system is completely secure, but we strive to use appropriate safeguards.
Data Retention
Personal information is retained only for as long as necessary to provide services, maintain records, and comply with legal or accounting requirements. Information that is no longer needed is securely deleted or anonymized.
Your Choices and Rights
You may request access to, correction of, or deletion of your personal information by contacting us. You may also choose not to provide certain information, though this may limit our ability to deliver services. Requests are handled within a reasonable timeframe.
Children’s Privacy
Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe information has been collected from a minor, please contact us so it can be removed.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in practices, services, or legal requirements. Updates will be posted on this page with the revised effective date. Continued use of the website indicates acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, you may contact Okey DoKey Locksmith through the communication methods provided on this website. We are committed to addressing privacy concerns clearly and responsibly.
- Email: info@okeydokeylocksmithaustin.com
- Phone: (512)961-3003
- Address: 501 E Stassney Ln Austin Texas 78745
